Ordering & Payment
Frequently Asked Questions
With us you can pay securely online with Bancontact, iDeal, Maestro, Mastercard, Visa, Paypal and Apple Pay. All payments are made through Mollie payment platform.
Once you have entered all your details, you can pay securely via various methods on the Mollie payment platform we partner with. The connection is a secure one via a https:// connection.
Cheers, you've received a delicious gift, a gift certificate from Food4Pets! How can you redeem it? Enter the code of your gift certificate in the overview of 'your order', just above the 'proceed to checkout' button. You can also enter the code in the overview of 'checkout order', just above the 'place order' button.
What a super cute idea, you certainly can! Here you can choose the amount you want to donate.
Tip: you can even personalize the gift certificate, for example by adding a beautiful photo of the birthday four-legged friend or dearest friend to whom you are gifting the certificate.
Buying food for your four-legged friend is not always easy. Are you dealing with a picky eater? Does your pet suffer from an allergy or intollerance? Did you start with special food on the recommendation of your veterinarian, but would rather switch to natural food with the same results? Contact Jordy, our nutrition expert, he will help you make the right choice for your dog or cat. Contact him here.
When you log in to your account, you can find all the details there.
All our bags of dog and cat food are carefully received from our suppliers and stored in our warehouse, waiting for a (hungry) four-legged friend. Nevertheless, things sometimes go wrong during transport, resulting in a tear in the packaging. This is immediately sealed, the contents of the bag remain virtually unchanged. We sell these bags, the breakage bags, at a reduced price, it is usually one piece, so gone = gone.